policies, terms & Conditions

POLICIES


Placing an order online at fingofun.com functions as your agreement with the following policies.

Shipping Policy
Shipping times and rates are only estimates and are not guaranteed. Additional shipping may be required on your order due to weight, zip code, your combination of items, or other factors. We cannot control or be held responsible for occasional inventory shortages, and for delays included in a standard force majeure clause including, but not limited to: Acts of God; Government restrictions (including the denial or cancellation of any export or other necessary license); wars; insurrections; and/or delays resulting from the carrier that is delivering your merchandise.However, we will do our best to get your product to you as soon as possible.

Warranty Policy
The manufacturer warrants this product to be free from defects in material and workmanship under normal use for a period of three (3) years from the date of purchase by the customer. This warranty is limited to the replacement of defective parts, expressed or implied, including the warranty of merchantability and fitness.

Warranty only valid with presentation of invoice or sales contract.

Fingo assumes responsibility in the USA for the Quadro warranty subject to the following addenda:

The warranty is only valid if the structure(s):

  1. Is set up exactly according to approved and provided plans and installation instructions;
  2. Has been used only for the purposes they were intended;
  3. Has been used only by children of pre-school age (2-5 years) or toddler age (6-23 months) as specified;
  4. Has been maintained and inspected according to provided maintenance instructions;
  5. Has not been subject to vandalism, misuse, accident, neglect or acts of nature;
  6. Has not been modified, altered or repaired by anyone other than a certified personnel or according to the provided installation instructions;
  7. Has been used at ALL times under responsible adult supervision as specified.
The warranty does not cover:
  • Breakage of components due to aggressive play including jumping on, kicking, or punching panels.
  • Cosmetic items including scratches, dents, marring, fading, discoloring, weathering, painting, decorating, play related accidents or normal wear and tear.
For any items which are covered by the warranty, Fingo shall ship the replacement part free of charge within 60 days of written notice. Fingo shall not be responsible for any labor costs associated with such replacement. The Warranty on the replacement part(s) shall be for the balance of the original warranty period.

This warranty is exclusive and in lieu of all other warranties, whether expressed or implied, including but not limited to any warranty of merchantability or fitness for particular purposes. Further, no representation, oral or written, or any Fingo representative may be substituted for the afordescribed exclusive limited warranty. To the extent permitted by law, Fingo shall not be liable for any direct, indirect, special, incidental or consequential damages which are expressly excluded from this sale.

To make a claim under the terms of the Warranty, the buyer’s written statement of claim, along with a copy of the original invoice, maintenance records, and supporting photographs, must be sent to:

902 South Randall Road C319
St Charles, IL 60174-1554


ORDER POLICY
All sales are final once an order is shipped. You may cancel an order without any charge BEFORE the order is shipped. In order to cancel an order, you must contact us to obtain an RMA Number and instructions. If the order has been processed and is in transit, you have the option to “refuse shipment” when it is delivered. However, it is your responsbility to personally sign to refuse the shipment. You will be charged for the freight and any re-packaging charges as applicable if the packaging has been damaged in transit.

PRIVACY POLICY


We appreciate any concerns you may have about the privacy and security of your personal information on the Web. We value your personal information as if it is our own. We want your experience on our site to be of value and importance to you as well as provide you with fun products. We also want you to trust that we make every effort to protect your confidentiality. Personal information is requested in some areas of this site in order to enable us to provide you with the best cusomter experience possible. The amount and type of information received depends on how you use this site. Information may be stored and used in order to enhance your experience. Your use of fingofun.com implies your agreement to the terms of this Privacy Policy. You also grant fingofun.com permission to collect information about the pages served to you as an anonymous user for the pupose of calculating aggregrate site statistics.

Information We Collect
The only data we collect and store during normal Web site usage is typical Web server log data. Examples of this type of data are: the name of your Internet service provider, the site that referred you to us, any pages you request, the time and date of those requests, etc. From time to time, fingofun.com may conduct surveys, contests and sweepstakes via this Site, email or other media. If you participate, we may collect your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.

At times, we request personally identifiable information to provide site visitors with a service. This information, such as name, mailing/shipping address, email address, payment related information, and type of request, is collected and stored in a manner appropriate to the nature of the request to fulfill your needs. It is never provided or sold to any other company for that company's independent use.

Cookies and Other Computer Information
When you visit fingofun.com, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit the Site so that we can enhance and customize your online shopping experience.

You can choose to browse on fingofun.com without cookies. However, without these identifier files you will not be able to complete a purchase or take advantage of certain features of the Site. These features include storing your shopping cart for later use and providing a more personalized shopping experience.

Each browser is different, so check your browser’s "Help" menu to learn how to change your cookie preferences. We also collect certain technical information from your computer each time you request a page during a visit to fingofun.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or rent this information to any third parties.

How We Use Your Personal Information
We use this information to generate statistics and measure site activity to benefit the users of this site. This same information may be shared with third parties in order to provide these services or to analyze, store, or aggregate the information. It may also be shared with other third parties, working with us to improve our services or this website.

Information we collect on fingofun.com may be used to enhance your shopping experience in the following ways:

  • Deliver merchandise and services that you purchase online.
  • Prevent fraud and bill you for your purchases.
  • Confirm your orders.
  • Respond to your customer service inquiries or requests.
  • Communicate great values and featured items to you.
  • Find and stock the products you want.
  • Customize your shopping experience.
  • Comply with valid legal procedures, requirements, regulations or statutes.

When and With Whom We Share Your Personal Information We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers and contractors for limited purposes, including but not limited to: fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; administering or facilitating surveys, contests or sweepstakes; offering targeted marketing communications to users that opted-in to receive such communications; enabling access to our partners' websites; providing a personalized shopping experience; preventing fraud; and completing payment method processing.

Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability), or to comply with valid legal processes (subpoenas, warrants) as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

We also contract with third parties to provide us with: data collection and reporting services regarding our customers' activities on the Site; tracking and measuring performance of our marketing efforts and your response to our marketing efforts; and the delivery of relevant marketing messages. These third parties may use cookies and Web beacons (1 x 1 pixels), and may receive anonymous information about your browsing and buying activity on the Site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties. If you do not want your non-personal information used to serve ads to you, you can change the settings of your browser to reject cookies. Each browser is different, so check your browser’s "Help" menu to learn how to change your cookie preferences.

Purchase Information
When you make a purchase from fingofun.com, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address and phone number of the intended recipient(s).

Security
The SSL (Secure Sockets Layer) is the most powerful encryption available on the Internet. This means that any information related to your credit card is encrypted when being sent to us, so no one else is able to read it.

Having a secure server takes the risk out of your credit card transactions. We also do all order processing on software that is separate from the Internet, so there is no danger of anyone gaining access to your order information. We do NOT keep your credit card information on file. While we realize this reducing future ordering convenience, we feel that the safest way to protect your credit card information is not to store it, but request it each time your purchase.

Please note:
that email is not encrypted and not considered a secure way to transmit your credit card information.
 
Children
Users of all ages are welcome to visit fingofun.com and view our products. However,supervision of children’s activities on the Internet is the responsibility of parents or legal guardians to ensure that children do not release personal and/or purchasing information online without permission.

fingofun.com sells children’s products for purchase by adults. We do not solicit or collect personal information from anyone under the age of 18. If you are under the age of 18, you must not provide your name, email address, or any other identifying information without the consent of your parent or legal guardian, or as otherwise provided for by applicable law.

Changes to Our Privacy Policy
This Web site Privacy Policy is effective as of December 1, 2008. Periodically, it may be necessary to make modifications to this Policy. We reserve the right to make changes to this Privacy Policy at any time without prior notification. However, changes will not be applied retroactively and will not alter the management of previously collected informaiton. If changes are made to this Policy, we will post the revised version on this Web site so you may want to periodically review this section for the most current version of our Privacy Policy.

TERMS & CONDITIONS



COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of fingofun.com or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of fungofun.com and protected by U.S. and international copyright laws. All software used on this site is the property of fungofun.com or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

fingofun.com and other fingo graphics, logos, and service names are the property of Cyber Software Solutions and may not be used in connection with any product or service that is not provided by fingofun.com in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits fingofun.com.

DISCLAIMER
THIS SITE IS PROVIDED BY fingofun.com ON AN "AS IS" BASIS. fingofun.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, fingofun.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. fingofun.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE, AND COSEQUENTIAL DAMAGES. APPLICABLE LAW

This site is created and controlled by fingofun.com in the State of Illinois, USA. As such, the laws of the State of Illinois will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.